Shipping & Returns

Free Shipping

All orders to the lower 48 continental United States ship free. If you are outside of the continental USA and would like to place an order please contact us at cheatcodetech@gmail.com

Order Confirmation

Once an order is placed, a confirmation email will be sent. This means that Cheat Code Tech has received the order in the system. Once the order is received, Cheat Code Tech immediately reaches out to its suppliers to confirm the item ordered is in stock and ready for shipment. If the item ordered is out of stock, on backorder, or otherwise unavailable, Cheat Code Tech will let the customer know via email. Once the product(s) ordered are ready for shipment, the item(s) will be shipped.

Shipping Time & Method

All orders are shipped within the lead time posted on the product page. This is located at the top of the product page right below the “Add To Cart” button. Most shipments are shipped via UPS. We do not ship to APO/FPO or PO BOX addresses.

 

Order Shipment

An email with tracking info will be sent to the customer within 24 hours of the order being shipped. If you have not received tracking info within 3 days from order confirmation, please contact us at cheatcodetech@gmail.com. Once an order has shipped, cancellation will not be permitted. Please see “Cancellations” below for more info.

Once an order shows as “Delivered” to the shipping address, as a result of the tracking information provided through the freight/shipping company, The Cheat Code Tech is not responsible for any “non receivable” situation. No replacement or refund will be given on “Delivered” orders.

Receipt of Products & Damages

It is very important that you thoroughly inspect the merchandise for any damages that may have occurred during transport. Contact us immediately if your package arrives damaged. A claim will be filed with the carrier, who will pick up and return the package, which must remain in its original box with original packaging. Once the carrier picks up the damaged product, we will work with our suppliers to have a replacement shipped to you.

Returns & Refunds

At Cheat Code Tech we know that things happen, that’s why we’re happy to offer our customers our 30-Day No Hassle Returns/Exchange Policy. If a customer needs to return an item for ANY reason, they’re able to do so within 30-days, just pay return shipping and restocking fee. It’s as simple as that.

Once your return is received and inspected, we will send you an email to notify you that we have processed your return and refund (minus a 15% or 40% restocking fee*) to your original method of payment.

*Products eligible for return/exchange must be “Like New”, unused, undamaged, and must contain all original product packaging and accessories. “Like New” means that the product must not show any signs of wear. If a product is returned with visible signs of wear, or has minor issues due to use, they may still qualify for return for “refurbished use”, in which case a 40% restocking fee will be assessed. Items that are returned damage or show significant signs of wear will not be accepted and are ineligible for refund.

Cancellations

Orders can usually be cancelled without penalty if they haven’t been shipped yet. Orders are usually shipped within the first 12 hours, up to 24 hours of placing the order. If you’d like to cancel an order please email us with your order number at cheatcodetech@gmail.com immediately to avoid return shipping fees. Orders cancelled after an item has shipped will be treated as a regular 30-day return item and return shipping & restocking fees may apply.